National Occupational Competency Testing Institute (NOCTI) Cosmetology Practice Exam

Which is not a task typically assigned to a salon receptionist?

1. Taking bookings

2. Maintaining inventory

3. Shampooing hair

4. Greeting clients

The correct answer is: Shampooing hair

The role of a salon receptionist primarily involves administrative and customer service tasks that are essential for the smooth operation of the salon. This includes duties such as taking bookings, which ensures that clients are scheduled efficiently, and greeting clients, which sets a welcoming tone for their visit. Additionally, maintaining inventory is also a responsibility that may fall under the receptionist’s duties, ensuring that the salon is stocked with necessary supplies. Shampooing hair, however, is traditionally a task performed by a stylist or a shampoo technician, and not by the receptionist. This task requires specific training and skills related to hair care and styling, which are not part of the typical qualifications or responsibilities assigned to a receptionist. Therefore, recognizing that shampooing hair doesn't align with the administrative focus of a receptionist's role clarifies why it is the task not typically assigned to them.